Cancellation policy

Cancellation policy

{"id":89,"type":"cancellation-policy","value":"

Cancellation Policy - ModyLuxury<\/strong><\/h3>\r\n\r\n
At ModyLuxury<\/strong>, we strive to ensure customer satisfaction. If you wish to cancel your order, please review the following cancellation policy:<\/p>\r\n\r\n
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Terms and Conditions<\/strong><\/h4>\r\n\r\n
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Order Cancellation Before Shipment:<\/strong><\/p>\r\n\r\n\t
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Customers can cancel orders before the products are shipped. Please email info@modyluxury.com<\/a><\/strong> as soon as possible after placing the order.<\/li>\r\n\t\t
No cancellation fees apply if the cancellation is made before shipment.<\/li>\r\n\t<\/ul>\r\n\t<\/li>\r\n\t
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Cancellation After Shipment:<\/strong><\/p>\r\n\r\n\t
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If the order has already been shipped, it cannot be canceled. In this case, the customer must return the product after receiving it, according to our return policy.<\/li>\r\n\t<\/ul>\r\n\t<\/li>\r\n<\/ol>\r\n\r\n
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Cancellation Process<\/strong><\/h4>\r\n\r\n\r\n\t
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To cancel an order:<\/strong><\/p>\r\n\r\n\t
\r\n\t\tCustomers must email info@modyluxury.com<\/a><\/strong> with the order number and request for cancellation.<\/li>\r\n\t<\/ul>\r\n\t<\/li>\r\n\t
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Cancellation After Shipment:<\/strong><\/p>\r\n\r\n\t
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If the product has already been shipped, the order cannot be canceled. The customer can return the product according to our return policy.<\/li>\r\n\t<\/ul>\r\n\t<\/li>\r\n<\/ol>\r\n\r\n
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Refunds After Cancellation<\/strong><\/h4>\r\n\r\n
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If the order is canceled before shipment, the full amount will be refunded to the original payment method within 7 business days<\/strong>.<\/li>\r\n\t
In case of shipment, if the product is returned, the standard return policy will apply.<\/li>\r\n<\/ul>","created_at":null,"updated_at":"2025-04-05T15:52:12.000000Z"}

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