{"id":88,"type":"return-policy","value":"

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We at ModyLuxury<\/strong> strive to provide the best shopping experience for our customers. If you are not satisfied with your purchase, please review the following refund policy to understand how refund requests are handled.<\/p>\r\n\r\n

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Terms and Conditions<\/strong><\/h4>\r\n\r\n

Eligible Refund Requests:<\/strong><\/p>\r\n\r\n

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• Customers are eligible for a refund if the products are unused and in their original condition.<\/li>\r\n\t
• Refund requests must be submitted within 7 days<\/strong> of receipt.<\/li>\r\n\t
• Refunds are not applicable for products that have been used or had their original packaging opened.<\/li>\r\n<\/ul>\r\n\r\n

  Non-Refundable Products:<\/strong><\/p>\r\n\r\n

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  • Products that have been opened or used.<\/li>\r\n\t
  • Customized or altered products as per customer requests.<\/li>\r\n\t
  • Sale items or products marked as “non-refundable.”<\/li>\r\n<\/ul>\r\n\r\n

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    Refund Process<\/strong><\/h4>\r\n\r\n

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    1. \r\n\t

       To initiate a refund:<\/strong><\/p>\r\n\r\n\t

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       • Please email info@modyluxury.com<\/a><\/strong> with your order details and invoice number.<\/li>\r\n\t<\/ul>\r\n\t<\/li>\r\n\t
       • \r\n\t

         Product Return:<\/strong><\/p>\r\n\r\n\t

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         • The product must be returned in its original condition with all accompanying items (e.g., packaging and accessories).<\/li>\r\n\t<\/ul>\r\n\t<\/li>\r\n\t
         • \r\n\t

           Shipping Costs:<\/strong><\/p>\r\n\r\n\t

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           • Customers are responsible for return shipping costs unless the product is damaged or incorrect.<\/li>\r\n\t<\/ul>\r\n\t<\/li>\r\n<\/ol>\r\n\r\n

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             Refund Amounts<\/strong><\/h4>\r\n\r\n

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             • Once the product is received and inspected, the refund will be issued to the original payment method within 7 business days<\/strong>.<\/li>\r\n\t
             • For credit card payments, the process may take longer depending on the issuing bank's policy.<\/li>\r\n<\/ul>\r\n\r\n

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               Damaged or Incorrect Products<\/strong><\/h4>\r\n\r\n

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               • If the product arrives damaged or incorrect, we offer a full refund or replacement at our expense.<\/li>\r\n\t
               • Please contact us as soon as possible with a photo of the damaged or incorrect product.<\/li>\r\n<\/ul>\r\n\r\n

                 \ud83d\udce7 Email:<\/strong> info@modyluxury.com<\/a><\/strong><\/p>\r\n\r\n

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                  <\/p>\r\n\r\n

                  <\/p>\r\n\r\n

                 4o<\/p>","created_at":null,"updated_at":"2024-12-31T15:24:04.000000Z"}